The Distribution Challenge
Construction customers expect Amazon-level service, but your team is drowning in phone calls, emails, and manual order entry. There's a better way.
Manual Order Processing
Taking orders by phone and email is slow, error-prone, and prevents your team from focusing on higher-value activities.
Contractor Expectations
Builders want instant quotes, order tracking, and delivery updates. Email and phone calls can't keep up with their pace.
Quote Turnaround Pressure
Contractors need quotes fast to win bids. Every hour of delay risks losing the order to a competitor.
Price Management Complexity
Managing customer-specific pricing, volume discounts, and contract terms across hundreds of contractors is overwhelming.
How Orcera Solves This
Give contractors a modern ordering portal while automating your internal operations. Grow revenue without growing headcount.
Contractor Self-Service Portal
Let contractors request quotes, place orders, and track shipments 24/7. Reduce phone calls and emails while improving service quality.
- Online catalog with real-time pricing and availability
- Instant quote generation for contractor RFQs
- Self-service order status and delivery tracking
- Order history and reorder functionality
Automated Order Processing
Orders flow directly from contractor portal to your ERP. Eliminate manual entry, reduce errors, and free up your inside sales team.
- Direct ERP integration for seamless order flow
- Automated credit checks and approval workflows
- Electronic invoicing and payment processing
- Real-time inventory visibility for contractors
Customer-Specific Pricing Engine
Manage complex pricing rules automatically. Contract pricing, volume discounts, and special terms apply without manual lookup.
- Customer-specific pricing tiers and contracts
- Automated volume discount calculations
- Promotional pricing and seasonal adjustments
- Price list management across product lines
Sales Team Enablement
Give your sales team visibility into every customer interaction. Know when quotes are viewed and follow up on opportunities proactively.
- Quote tracking and conversion analytics
- Customer activity dashboards for sales reps
- Automated follow-up reminders and alerts
- Performance reporting by customer and product
Built for Modern Distribution
Everything you need to serve contractors better while running more efficiently.
Building Materials Distribution Capabilities
Platform features
Digital Product Catalog
Online catalog with specs, images, and availability. Contractors find what they need without calling your team.
Instant Quoting
Automated quote generation based on customer pricing rules. Respond to RFQs in minutes, not hours.
Real-Time Inventory
Give contractors live visibility into stock levels. Prevent backorder surprises and plan deliveries accurately.
Delivery Scheduling
Let contractors schedule deliveries when placing orders. Reduce missed deliveries and site access issues.
Document Management
Automatically attach product certs, SDSs, and warranties to orders. Contractors get compliance docs instantly.
Credit Management
Automated credit checks and approval workflows. Reduce risk while maintaining customer service speed.
Real Results: Regional Building Materials Distributor
450 contractor customers, $85M annual revenue
A regional distributor serving commercial and residential contractors implemented Orcera to provide online ordering while reducing their inside sales workload.
"Our contractors love being able to place orders and get quotes at 10 PM when they're planning jobs. We've cut order processing time by more than half, and our inside sales team can focus on high-value customer service instead of data entry."
- VP of Sales, Regional Building Materials Distributor
Results for Distributors
Less order processing time
Automated workflows replace manual entry
Growth in order volume
Better service attracts more contractor business
Faster quotes
Instant quote generation vs. manual processes
Fewer order errors
Self-service eliminates phone/email transcription mistakes