Privacy Policy

1. Introduction

Orcera Inc. ("Orcera," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orcera.ai, use our platform, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or join our waitlist
• Express interest in obtaining information about our services
• Participate in activities on our platform
• Contact us directly

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Company name and job title
• Billing and payment information
• Account credentials
• Communication preferences

2.2 Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, actions taken within the platform)
• Location data (general geographic location based on IP address)

2.3 Business Data

In the course of providing our procurement orchestration services, we may process business data that you upload or input into our platform, including procurement documents, vendor information, pricing data, and related business records. This data remains your property and is processed solely to provide our services to you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our platform and services
• Account Management: To create and manage your account, process transactions, and send related information
• Communication: To respond to inquiries, provide customer support, and send administrative messages
• Improvement: To understand how users interact with our services and improve our platform
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Marketing: To send promotional communications (with your consent where required)
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect the rights, property, or safety of Orcera, our users, or others
• With Your Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, potential risks, and applicable legal requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@orcera.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our services. Cookies are small data files stored on your device that help us improve your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: